Questions & answers
Prices, files, materials, delivery and custom orders — answered plainly.
What does DakshPrintLab do?
DakshPrintLab is a custom 3D printing studio in India. We make and sell 3D printed gifts, home decor, desk organizers, lamps, figurines and toys, we print customers' own 3D designs on demand, and we design new parts and products from an idea, a sketch or a broken original.
How much does 3D printing cost?
For a design you upload, the price is the material used plus the print time plus a one-time setup fee: PLA at ₹3 per gram, Silk PLA at ₹3.50 per gram, PETG at ₹3.50 per gram and TPU (flexible) at ₹5 per gram; machine time at ₹40 per hour; and a ₹50 setup and finishing fee per design. The minimum order value for a custom print is ₹99.
Example: a part that weighs 50 g and takes about 2h 48m to print costs about ₹312 in PLA. The Upload & Quote page calculates the exact figure for your file in a few seconds.
Which 3D file formats can I upload?
STL, 3MF, OBJ, PLY and AMF files up to 100 MB. STEP files cannot be priced automatically yet, so export an STL or 3MF from your CAD program, or send the STEP file through the Custom Design page for a manual quote.
I do not have a 3D file. Can you design it for me?
Yes. Describe what you need, attach a sketch or a photo if you have one, and we come back with a design direction and a quote. This works for gifts, replacement parts, fixtures, prototypes and anything else. Nothing is printed until you approve the design.
Can I customise the products in the shop?
Yes, every product can be customised. Each listing offers its own options, such as colour, size, a name or message, and add-ons, and the price updates as you choose. Every product also has a note box for special requests.
If you ask for something outside the standard options, for example a larger size, it becomes a custom order: we check that it can be made well and confirm the final price with you before you pay.
Which materials and colours do you print in?
We print in PLA, Silk PLA, PETG and TPU (flexible). PLA: best for most things — decor, gifts, models and prototypes. Silk PLA: glossy, metallic-looking finish for showpieces. PETG: tougher and heat resistant — functional and outdoor parts. TPU (flexible): rubber-like — grips, gaskets and bumpers.
Standard colours are white, black, grey, orange, blue, red, yellow, green, pink and purple. Ask us if you need a specific shade.
How big can you print?
A single piece can be up to 256 × 256 × 256 mm. Larger models are split into parts and joined, which we quote as a custom order.
How long does an order take?
Most orders are printed and dispatched within 2–5 working days. Each product page shows its own making time. Large or complex prints and bulk orders take longer, and we tell you the timeline before you pay.
Do you deliver across India?
Yes, we ship to every state in India. Shipping is ₹80 per order and free on orders above ₹999. Local pickup is also available. You get a tracking number on your order page when it ships.
How do I pay?
You can pay by UPI (GPay, PhonePe, Paytm or any UPI app) and cash on delivery. No account is needed to order. For custom orders you pay only after we confirm that the item can be made and what it will cost.
Do you take bulk and corporate orders?
Yes: return gifts, corporate gifting, event giveaways and branded items such as logo keychains. Uploaded designs get automatic quantity discounts (5% off from 5 pieces, 10% off from 10 pieces and 15% off from 25 pieces). For large runs, send us the quantity and the date you need them and we quote a bulk price.
How accurate is the instant quote?
The estimator slices your model in the browser and is usually within about 10% of the real print time and weight. We also check every uploaded file for printability and confirm the final price before you pay.
What is your return policy?
If an item arrives damaged or is not what was confirmed, tell us within 48 hours with a photo and we reprint or refund it. Personalised and custom-made items cannot be returned otherwise, because they are made for one customer. Supplies can be returned unopened within 7 days.
Is my design kept private?
Yes. Files and photos you upload stay yours. We use them only to quote and make your order, and we do not share or sell them.